Effective Date: 01 January 2025
App Name: MRTC
Developer: Din Solutions
Information We Collect
We may collect and store the following types of data:
• Incident Reports: Details of incidents submitted by users, including time, location, and description.
• Media Attachments: Photos, videos, and documents uploaded as supporting evidence.
• User Credentials: login is required, we collect names, email addresses, and user IDs.
• Device Information: Including device type, operating system, app version, and IP address.
• Usage Data: Such as app interactions, error logs, and crash diagnostics.
How We Use the Information
We use the collected data to:
• Log and manage project-related incidents
• Facilitate communication within project teams
• Enhance app performance and reliability
• Analyze incidents for reporting and improvement
• Provide technical support
Sharing & Disclosure
We do not sell personal data. However, information may be shared in the following circumstances:
• With authorized project personnel and administrators
• With third-party services (e.g., cloud storage or analytics tools)
• When legally required or in response to lawful requests
Data Security
We implement reasonable safeguards to protect your data from unauthorized access, alteration, or disclosure. All uploads are encrypted during transmission and stored securely.
Your Control
Users may:
• Review and update their personal information
• Delete uploaded data within app settings (if applicable)
• Request data removal by contacting our support team
Data Location & Transfers
Your data may be stored on servers located in Malaysia or other regions depending on our service providers. We ensure that data transfers follow applicable laws and protection standards.
Contact Us
For questions or concerns, please reach out to:
Email: aziz@dins.com.my
Address: 5 Jalan Timah Satu 7/25A, 40000 Shah Alam, Selangor, Malaysia

Our website address is: https://dins.com.my.

Contact number +60123668264